FAQs
Welcome to the #94Swag FAQ page! We’ve compiled answers to some of the most common questions to help make your shopping experience seamless and enjoyable. If you don’t find what you’re looking for here, feel free to contact us at Mail
Q: Do you offer free shipping?
A: Yes! We proudly offer free local and international shipping to all our customers.
Q: What are your shipping times?
A:
- U.S. Orders: 4–8 business days
- International Orders: 5–8 business days
Q: How can I track my order?
A: Once your order is shipped, we’ll send you a tracking number via email. Use this number to monitor your order’s progress.
A: We specialize in POD (Print-On-Demand) basketball fan merchandise, including apparel, accessories, and collectibles inspired by basketball culture.
Q: How do I place an order?
A: Browse our collection, add your favorite items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
Q: Can I customize items?
A: Currently, we offer unique pre-designed products. Stay tuned for updates on customization options!
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, Mastercard, American Express) and other secure payment options like PayPal.
Q: Is my payment information secure?
A: Absolutely! We use industry-standard encryption to protect your payment information.
Q: What is your return policy?
A: If you’re not satisfied with your purchase, you may request a return or exchange within 30 days of delivery. Items must be unused and in their original condition.
Q: How do I initiate a return?
A: Contact our support team at milesiswrite@gmail.com with your order number and details about the issue. We’ll guide you through the process.
Q: Who pays for return shipping?
A: In most cases, customers are responsible for return shipping. For defective or incorrect items, we will cover the shipping costs.
Q: Do I need an account to shop at #94Swag?
A: No, you can check out as a guest. However, creating an account lets you track your orders and view your purchase history.
Q: How can I contact customer support?
A: You can reach us at milesiswrite@gmail.com, and we’ll respond within 24–48 hours.
Q: Do you restock sold-out items?
A: Many of our items are POD, so availability depends on demand. Check back often or subscribe to our newsletter for restock updates.
Q: How can I stay updated on new products and promotions?
A: Subscribe to our newsletter and follow us on social media to stay in the loop with the latest trends and exclusive deals.
We’re thrilled to have you as part of the #94Swag community. Thank you for supporting our passion for basketball-inspired merchandise! If you have further questions, don’t hesitate to reach out.
Game On, Style Up – #94Swag